Exchange
We’re a neutral third-party that verifies the item, holds the money,
and completes the handover in a secure space so buyers and sellers
both walk away protected.
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What Is DealDock?
DealDock is a physical escrow service for peer-to-peer marketplace trades. You meet at our venue; we verify IDs and the item, hold funds in escrow, and release both only when everyone is satisfied. It’s the simplest way to stop scams, fake proofs of payment, and unsafe meet-ups.
How It Works
Identity & KYC
We verify both parties before any handover. Bring a valid SA ID/driver’s licence/passport and a proof of address dated within 3 months (e.g., utility bill or bank statement). We record these details securely for the transaction log and screen for obvious red flags to keep exchanges safe.
Item & Condition
We confirm the item matches what was advertised. That includes a visual check, quick power-on/functional test (where possible), make/model match, serial/IMEI capture, accessory count, and photos of condition. This is a basic verification, not a full diagnostic or warranty assessment.
Proof of Purchase / Ownership
To reduce fraud and stolen-goods risk, we ask for an invoice/receipt, warranty card, or transfer document. If none are available, we record serial/IMEI and may require a signed ownership declaration.
Why DealDock?
DealDock is South Africa’s safe-exchange hub for marketplace deals. We act as a neutral escrow - verifying IDs, checking the item, safeguarding funds, and releasing payment only when both sides are satisfied.
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Frequently Asked Questions
Is DealDock a marketplace?
We host listings so buyers can book a safe, on-site meetup. The transaction itself is completed at DealDock under staff supervision.
Who should use DealDock?
Anyone buying or selling higher-value items who wants to avoid fake proofs of payment, unsafe meetups, and disputes.
What products can I list?
High-value consumer items (e.g., tech, phones, laptops, consoles, cameras, appliances and luxury goods)
Anything I can’t list?
Yes. No illegal items, weapons, drugs, stolen goods, counterfeit/replica items, live animals, hazardous materials, vehicles or services. Items must be your property and legal to sell in South Africa.
What should I bring?
Valid photo ID, the item and all accessories, proof of ownership (receipt, box, contract), and any passwords needed for testing (then remove them before handover).
What are your charges?
An 8% service fee on the final sale price (charged to the seller). Listing is free.
How does payment work on the day?
The buyer pays into DealDock escrow using our approved payment methods on-site. We never accept screenshots or “proofs” as payment.
Do you require ID?
Yes. Both buyer and seller must present valid photo ID. No ID, no deal.